Terms and Conditions

Welcome to Nova Arrow (“Nova Arrow”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, online store, and any related services (collectively, the “Site” or “Services”).

By accessing or using the Site, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, please do not use our Site or purchase our products.

1. About Nova Arrow

Nova Arrow is an electronics store based in Canada specializing in televisions and home entertainment systems. We sell professional and consumer electronics and related accessories (the “Products”) to customers in Canada and the United States.

If you have any questions about these Terms, please contact us at: [email protected]

2. Eligibility

By using our Site or purchasing Products, you confirm that:

• You are at least the age of majority in your province, state, or country of residence.
• You have the legal capacity to enter into a binding agreement.
• You are using the Site for personal or business purposes that comply with applicable law.

3. Account Registration & Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Product Information & Availability

We make reasonable efforts to ensure accuracy. However, prices and descriptions are subject to change without notice. We reserve the right to limit quantities or discontinue any Product at any time. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

5. Orders, Acceptance & Cancellations

Your order is considered accepted only when we charge your payment method or ship the Products. We may refuse or cancel any order for reasons including product unavailability, pricing errors, or suspicion of fraud.

6. Pricing, Taxes & Currency

All prices are listed in CAD unless otherwise stated. Prices do not include taxes or duties. Applicable sales taxes will be calculated at checkout based on your shipping address.

7. Payment

By providing payment information, you represent that you are authorized to use the payment method. We use third-party payment processors to handle transactions securely.

8. Shipping, Delivery & Risk of Loss

Shipping is governed by our Shipping Policy. Once we hand over your package to the carrier, risk of loss transfers to you, subject to applicable consumer protection laws.

9. Returns, Refunds & Exchanges

Returns and refunds are governed by our Refund Policy. Please review that policy for specific rules regarding electronic items and restocking fees.

10. Intellectual Property

All content on the Site, including text, graphics, logos, and product designs, is the property of Nova Arrow or our licensors and is protected by copyright and trademark laws. You may not copy or reproduce any part of the Site without written consent.

11. Limitation of Liability

To the maximum extent permitted by law, Nova Arrow and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Site or Products. Our total liability shall not exceed the amount you paid for the Product giving rise to the claim.

12. Governing Law

These Terms are governed by the laws of Quebec, Canada. Any legal action shall be brought exclusively in the courts located in Quebec, Canada.